• We're a little bit different at TACT

  • About us

    What do we do?

    We are IT strategists and transformation specialists who help business leaders and CIOs use technology to create significant business outcomes. We understand that for large organisations to maintain their competitive advantage in a globalised market, they need efficient business processes, a lean cost structure and a connected, mobile workforce.

     

    Our team of consultants bring many years of experience to your organisation and offer a full range of IT services. Whether you need us for a one week assignment or for long-term operational or strategic support, TACT has the resources and expertise to help your organisation get the most from technology. Our services include:

    • IT strategy and implementation
    • Business transformation
    • Operational efficiency 
    • Business intelligence 
    • Portfolio management

    How are we different?

    At TACT, we focus on aligning technology to your organisation's business priorities – not the other way round – and we are always looking at ways IT can increase revenue and reduce operational costs.

     

    We believe your organisation's people and culture are integral to the success of your business transformation. Smart planning, strategic decision making and effective communication through all stages of the transformation process will help you bring your workforce along on your transformation journey.

     

    That's why TACT consultants work as part of your IT team, within your organisation, so you'll always have expert advice at your fingertips, whenever you need it.

    Our history

    TACT is the brainchild of Tom Bendistinto and Carl Duckinson, who after decades of IT experience, predominantly in leadership roles – and seven years working together at Newcrest Mining – decided to strike out on their own.

     

    They co-founded TACT in 2014 and through a combination of hard work, sound industry connections and a reputation for exceptional program delivery, have watched their startup blossom into an established technology consultancy in a few short years.

     

    Tom has responsibility for the day to day management of the business in his role as Executive Director, while Carl recently moved into the role of Non-Executive Director after accepting a full-time CIO role with international engineering firm Aurecon.

     

    View Tom and Carl's profiles, as well as the rest of the TACT team, here.

     

     

  • What do we stand for?

    Trust | Accountability | Customers | Teamwork

    Our four pillars

    Our reputation is our business

    TACT was founded on four core pillars - Trust, Accountability, Customers and Teamwork. These words are more than just a convenient acronym; they guide us in everything we do, from our relationships with clients and suppliers, to the way we look after our people. Our reputation is our most prized asset - and that's why you can count on TACT as your technology partner.

    Image of rock climbers representing trust

    Trust

    We deliver on promises

    We do what we say we’re going to do, and we deliver on expectation –always. Building lasting relationships with your team, your business partners and other key stakeholders, means it’s important you trust our judgment and our expertise. We believe in transparency, and our systems and work ethic reflect this.

    Image of triathlon swimmers representing accountability

    Accountability

    If you're not happy, we're not happy

    We are consultants who take pride in our work and set higher standards for ourselves than others. We are dedicated, skilled professionals who take full responsibility for delivering great outcomes for our clients. We put our reputation on the line with every project we deliver so you can be sure we are putting you first.

    Image of the feet of joggers representing customers

    Customers

    Our business is all about you

    We are committed to achieving not just good results, but great results for our clients. We do this by consulting with your people, aligning with your business objectives and delivering a measurable return on investment. In a nutshell, we assess where your business is now, where you want it to be and what needs to be done to get it there. Then we work alongside your IT team to achieve the best possible result.

    Image of cyclists representing teamwork

    Teamwork

    We're not Robinson Crusoe

    Our consultants work with your IT team, inside your organisation, to develop your in-house expertise, ensure alignment between your people and your business objectives, and inspire innovation. We want a long-term relationship with you and we've learned that sharing our knowledge and resources with clients as they transform their business is how we achieve this.

  • What our clients say

    Don't just take our word for the good work we do, here's what our clients say about us.

    Evolution Mining logo

    CLIENT: EVOLUTION MINING

    “TACT was the right fit for us. Their leadership of the program ensured the team were engaged, inspired and had the right methodology and tools to deliver on this challenging task”

    – Evan Elstein, Company Secretary, VP IT & Community Relations

     

    “This is a truly transformational time of acquisition for Evolution. Very rarely do

    opportunities like these arise to acquire high quality assets”

    – Jake Klein, Evolution Mining Chairman

    Toyota ogo

    CLIENT: TOYOTA AUSTRALIA

    “Our work with TACT has helped us see another viewpoint on the pathway forward. By presenting us with a range of strategically-aligned options that challenge the way we've done things previously in our ERP area, TACT is playing a really helpful role in supporting ISD’s broader transition journey.”

    Dmitri Colebatch, Toyota Australia

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