• The TACT Team

    What began as three people, three laptops and a big idea...

    ...has grown into one big happy family. Check out our credentials below.

  • Our people

    We are independent and trusted IT advisers and technology specialists with a strong track record in delivering successful outcomes for our clients.


    We offer a range of services including IT strategy and implementation, business transformation, operational efficiency, business intelligence and portfolio management. Our focus is always on helping organisations get maximum value from their IT spend.


    What differentiates us from our competitors is that we focus on using technology to complement the culture and growth objectives of your organisation, rather than retro-fitting your business to a particular technology. It is a small, yet important distinction.


    Learn more about our team below.

    Photo of Tom Bendistinto, Executive Director of TACT

    Tom Bendistinto

    Executive Director

    Tom’s 20+ years of mining, banking, media, telecommunications and IT experience spans all aspects of information technology and business transformation, with particular strengths in portfolio management, service delivery, and acquisition and divestment.


    Tom has negotiated on behalf of both clients and service providers and has negotiated large enterprise agreements with major IT vendors that reduced costs for his client by 30%. He also project managed a transformation valued at over $10B that affected over 3,000 employees following a corporate acquisition and divestment.


    He has established and operated off-shore delivery models and cloud services, and is always looking to increase the commercial focus of IT.


    Tom’s diverse experience makes him uniquely placed to advise companies grappling with advances in technology, mobile connectivity and upgrading to cloud-based environments.


    Contact Tom

    +61 418 153 949


    Ken Payne photo

    Ken Payne

    Senior Consultant and Project Manager

    Ken is an experienced IT Senior Consultant and strategic thinker who is skilled at developing roadmaps and delivering IT strategies to organisations across diverse industry sectors. Self-driven and passionate about technology, Ken is well-respected within the IT community with a proven track record of innovation and delivery.


    Ken’s diverse background has given him insights into infrastructure and applications delivery, as well as business application development, where the integration of financial systems, CRM and knowledge management are required.


    As a leader and collaborator, Ken has delivered technical innovation by introducing online leasing applications and automated workflows to eradicate manual procedures and enable integration into existing legacy systems.

    Hakan Celik photo

    Hakan Celik

    Senior Program Manager

    Hakan is an IT professional and senior program manager with 25 years experience across the banking, retail, resources, telecommunications, manufacturing and logistics industries.


    Hakan specialises in managing large transition and transformation programs (averaging $2M-14M labour, $8M-$150M overall budget). His experience covers all phases from bid and proposal development through to delivery of large and complex engagements.


    Hakan is a proven leader who develops high performing teams through strong vision, hard work and leading by example. Hakan has a diverse consulting background in supply chain management, e-procurement, ERP Systems, business operations, business process development and re-engineering.


    His experience spans a range of sectors including banking, retail, resources, logistics, telecommunications and manufacturing. Hakan has worked extensively in Europe, Japan and Asia Pacific.

    Teri Cooper photo

    Teri Cooper

    Marketing & Communications Specialist

    Teri is a writer and communications professional who specialises in digital strategy, social media, content marketing and community management.


    With over 20 years of corporate experience, Teri has worked in industries as diverse as IT, logistics, mining, construction, sport and leisure and not-for-profit.


    She has worked for large, complex organisations and small, all-hands-on-deck ones, and has also run her own business. Having lived and worked in various locations around Australia, as well as overseas, she has a broad world view and an ability to create content to suit a wide range of audiences.


    Teri looks after the TACT website and writes our blog. She can also be found running around taking photos for us, along with various other communications and events related bits and bobs.


    Teri holds a Master of Media & Communications from Swinburne University.



    Carl Dickinson, Non-Executive Director TACT

    Carl Duckinson

    Non-Executive Director

    Carl is an influential IT leader, CIO and trusted independent advisor with over 25 years experience in the information technology field. He is a sought-after speaker at forums and conferences, and has held executive positions with top 100 ASX-listed companies such as Aurecon (where he was appointed CIO in November 2016), Toll Group and Newcrest Mining.


    Carl's forté is strategy and implementation, and his ability to help clients visualise project outcomes and the steps needed to get there, brings stakeholders along on the transformation journey. Coupled with a global environment where the pace of technological change often creates complex organisational and cost-management challenges for CEOs, his strategic skills are a key asset.


    Carl’s can-do leadership style, openness and reputation for delivering value and innovation have made him a respected leader as well as earning him two SAP Enterprise Resource Planning Awards.


    Contact Carl

    +61 421 051 959



  • Our Associates

    TACT has a growing team of Associates who work with us on a project basis. Their expertise in key areas such as program management, strategic planning, change management and business transformation speaks for itself.


    As you'd expect, TACT demands the highest of ethical and technical standards from all our people, including Associates, so you can be sure your organisation is in safe hands when you partner with TACT.


    Please contact us to discuss how your organisation can benefit from our range of specialist services.

    Adrian Mulligan photo

    Adrian Mulligan

    IT Senior Consultant and Program Manager

    Adrian is an IT leader with 25 years of international experience in enterprise IT management across government, mining, manufacturing, communications and retail sectors. Adrian has high level expertise in vendor negotiation, acquisition, licensing and contract negotiation and has a proven track record delivering $10M+ business transformations to ASX 100 companies.


    Adrian helps organisations maximise business and IT integration in mission critical environments and across multiple timezones. His innovative approach to improving service delivery, processes, systems and procedures helps organisations develop effective governance structures.


    Adrian’s outstanding leadership skills and ability to build high-performing teams have helped him successfully navigate difficult change management programs. Adrian is commercially astute with a demonstrated ability to add value to the bottom line and build long lasting relationships with key business stakeholders and suppliers.

    Mark Schroffel photo

    Mark Schröffel

    Strategic Planning and Change Management Specialist

    Mark helps businesses develop sound strategies and guides them towards realising their vision by aligning their culture with their objectives.


    Mark’s 29 years of industry experience make him a highly sought after strategist, speaker and writer who also runs regular strategic planning workshops.


    Mark offers trusted services that help business leaders develop breakthrough strategies and implement changes that ensure business relevance and sustainable growth. Driven to make a lasting difference, Mark helps business leaders take their organisation to the next level. How? By laying the groundwork for strategic planning, by facilitating planning sessions and by providing team members with critical support in the process.


    Mark is a graduate of the Royal Military College – Duntroon; his qualifications include an MBA and a Bachelor of Science.

  • Your technology and business transformation partner

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